By booking a trek or using services provided by Shepherd Adventure Trekking & Expedition Pvt. Ltd. (“Shepherd Trekking”, “we”, “us”, or “our”), you agree to the following terms and conditions:
1. Bookings & Payments
- Bookings are confirmed only after a 25% deposit of the total trip cost per person is received.
- The deposit is strictly non-refundable.
- The remaining balance must be paid before arrival in Nepal or in cash upon arrival in Kathmandu.
- At present, we accept bank transfer only. Please use the following bank details:
US Dollar Account No. 019-00178920019
Account Name: Shepherd Adventure Trekking & Expeditions Pvt. Ltd.
SWIFT CODE: HIMANPKA
Bank Name: Himalayan Bank Limited, Thamel Branch, Kathmandu, Nepal
- Prices are accurate at the time of booking. Confirmed bookings remain at the agreed price, though prices for future packages may change without notice.
2. Cancellations & Refunds
- All cancellations must be communicated in writing via email.
- Cancellations must be done 30 days before departure.
- We reserve the right to cancel a trek due to unforeseen circumstances such as weather, natural disasters, or political unrest. In such cases, a full refund of payments (excluding bank transfer fees and permit costs already incurred) will be provided.
3. Health & Safety
-
Trekkers must be in good health and disclose medical conditions prior to booking.
-
Shepherd Trekking is not responsible for accidents caused by negligence or pre-existing health conditions.
-
Travel insurance covering medical emergencies, evacuation, and personal liability is strongly recommended.
4. Responsibility & Liability
-
Shepherd Trekking provides experienced guides, porters, and logistical support to ensure a safe trekking experience.
-
We are not liable for personal injury, loss, or theft during the trek.
-
Trekkers are responsible for their personal belongings, travel documents, and safety.
5. Conduct & Compliance
-
Trekkers are expected to follow local laws, respect local culture, and cooperate with guides and staff.
-
Any disruptive behavior may result in termination from the trek without refund.
6. Intellectual Property
-
All content on our website, including images, text, and logos, is owned by Shepherd Trekking and cannot be used without permission.
7. Modifications
-
Shepherd Trekking reserves the right to update or change these Terms & Conditions at any time.
8. Contact Information
For inquiries or disputes:
-
Email: sh***************@***il.com
-
Phone/WhatsApp: +977-9851026677