Shepherd Adventure Trekking & Expedition Pvt. Ltd. (“Shepherd Trekking”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and booking platform.
1. Information We Collect
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Personal Information: Name, email, phone number, address, passport details (if required for permits), and emergency contacts.
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Booking Details: Trek packages, selected add-ons, travel dates, number of travelers.
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Payment Information: Details collected via secure payment gateways (we do not store full credit card information).
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Usage Data: IP address, browser type, pages visited, and interaction with our website for analytics and service improvement.
2. How We Use Your Information
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To process and manage your trek bookings.
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To communicate confirmations, updates, and special offers.
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To improve our website, services, and customer experience.
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To comply with legal and regulatory requirements.
3. Sharing Your Information
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We do not sell or rent your personal information to third parties.
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We may share information with trusted service providers for booking, accommodation, or trekking logistics.
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Law enforcement or legal authorities may request information if required by law.
4. Data Security
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We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
5. Your Rights
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You may request access, correction, or deletion of your personal data.
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You may unsubscribe from promotional communications at any time.
6. Cookies and Analytics
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Our website uses cookies to improve browsing experience, track website performance, and analyze user behavior.
7. Contact Us
For privacy concerns, please contact:
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Email: sh***************@***il.com
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Phone/WhatsApp: +977-9851026677